Return Policy

Guarantee and Return Policy

Tropical Traditions offers an unconditional guarantee on pint (16 oz.) trial sizes of Virgin Coconut Oil. You may request a full refund within 30 days, including shipping. For all other sizes and products, they must be returned unopened and returned in their original condition within 30 days for a refund. Shipping charges are non-refundable. The address to return products is:

Tropical Traditions, Inc.
1195 Trademark Drive
Reno, NV 89521

Products sent to any other address cannot be refunded.

Due to the nature of the products, perishable food items such as meat, poultry and dairy are not eligible for refund or return. If the shipment is damaged we will replace it.

Health Appliances have a full 1 year manufacturer's warranty. There is a 30-day return policy if the product is returned in the original packaging with no sign of wear and tear. Rebounders are not shipped from our warehouse, so contact us before returning them.